Services & capabilities
Built around how you actually do business.
Every business type has a different conversation. We don't pretend a flower shop is run like a real estate broker. Pick your model — the platform reshapes itself.
E-commerce & retail
The chat-first storefront.
Customers want to chat, not browse. Show your catalog inside the conversation, take orders without leaving WhatsApp, and recover the carts you'd otherwise lose.
- Catalog with variants (color × size matrix selector)
- Inline product cards the AI sends as a customer asks
- Click-to-buy magic links — checkout in 2 taps
- Abandoned cart recovery via WhatsApp reminders
- Discount codes (% off, fixed, free shipping)
- Stock sync — Shopify, Woo, Salla, TikTok, manual ERP
- Returns / RMA tracking with refund hand-off
- Loyalty points + redemption mid-chat
Restaurants & food
Tables, orders, tips — all in chat.
From quick-service to fine dining: menu metadata, dietary preferences remembered per regular, tipping built in, multi-location routing — the AI handles the host stand at 11 PM.
- Menu metadata — courses, spice level (0-5), calories, dietary tags
- Dietary preferences saved per contact (vegan, gluten-free, no nuts)
- Reservations + table sizing + waitlist
- Tipping presets + default %, per location
- Multi-location routing (Beirut, Dubai, Riyadh — same inbox)
- Delivery / pickup / dine-in mode per branch
- Daily specials broadcast to opt-in regulars
- POS hand-off via webhook (Foodics, Square, TouchBistro)
Real estate & rentals
Qualified leads, before the call.
Property metadata, intake forms, geocoded map, visit booking — your AI agent qualifies leads at midnight so your team only handles serious inquiries.
- Property metadata — type, listing type, BR/BA, area (m²)
- Geocoded map view of inventory
- Amenities + photo galleries per unit
- Lead qualification forms (budget, timeline, must-haves)
- Visit booking on agent calendars
- Brochure / contract PDF send via magic link
- Buyer tier (cash buyer, mortgage, investor) for AI prioritization
Salons & wellness
Books itself. Reminds itself.
Services + staff + appointments, with AI booking through chat. Recurring slots for regulars. Auto reminders. Reviews after the appointment.
- Services catalog with duration + price + staff assignment
- Staff schedules + availability grid
- AI books appointments mid-chat ('a haircut Thursday 4pm')
- Recurring series (weekly yoga, monthly mani-pedi)
- 24h + 1h auto-reminders via WhatsApp
- Customer calendar subscribe (.ics export)
- Auto review request after the appointment
- Loyalty points per visit
B2B & wholesale
Quotes, tiers, NET terms — done right.
Distributors and wholesale buyers don't shop like retail. Custom prices per tier, per-product overrides, formal quotes that convert to orders.
- Customer tiers (Wholesale, VIP, Distributor, Press)
- Per-tier discount % + per-product tier overrides
- NET terms (15 / 30 / 60 days) per tier
- Min-order amounts per tier
- Formal quote builder → magic link → accept / reject
- Quote-to-order conversion preserves all line items
- Per-customer pricing history
- ERP sync for invoicing (BC / SAP / Odoo)
Professional services
Intake, schedule, deliver, retain.
Clinics, lawyers, agencies, coaches, fitness studios. Forms gather intake, the AI books the first session, subscriptions handle recurring engagement, reviews close the loop.
- Custom intake forms (clinic, legal, fitness, education)
- Public form URLs the AI drops mid-chat
- Submission auto-tags the contact + posts to the thread
- Calendar booking with available-slot logic
- Subscription billing for retainers + memberships
- Reviews + sentiment tracking
- Click-to-WhatsApp landing pages for ad campaigns
Across every business
The core, no matter what you sell.
AI agents you actually control
- Claude + GPT support, per-agent provider choice
- System prompt, tone, persona, avatar
- Tiered routing (cheap → premium auto-upgrade)
- Self-learning from resolved conversations
- Catalog + knowledge-base grounding
- Refund + cancel approval queue
- Voice transcription + image understanding
Integrations & channels
- WhatsApp Cloud API, Instagram DM, Messenger, Email
- Web chat widget
- Shopify, WooCommerce, Salla, TikTok Shop
- Business Central, SAP B1, Odoo
- Stripe, MyFatoorah, Tap, COD
- Webhooks API with retry + signature verification
Global from day one
- Arabic + English UI, RTL fully supported
- 13 currencies + FX-aware reports
- Multi-location / multi-branch operations
- Multi-region phone numbers
- Local payment rails per region
Operations & governance
- Owner / admin / manager / agent roles
- Per-conversation claim locking + internal notes
- Approvals queue for risky AI actions
- Audit logs + webhook history
- A/B experiments on agent prompts
- Real-time WebSocket events
- Workspace data export (ZIP of CSVs)
Whatever you sell, we speak it.
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